Privacy Policy
# Privacy Policy
**Lumina Edu Centre**
**Last updated: 2 November 2026**
Lumina Edu Centre respects your privacy and is committed to protecting the personal information you share with us through our website, https://luminaeducentre.com.
## 1. Information We Collect
When you use our website, contact us, or register for our educational programmes, we may collect information such as:
– Your name
– Email address
– Phone number
– Information submitted through contact and enquiry forms
– Programme registration details
– Other information you voluntarily provide
We may also collect technical information, such as IP addresses and browser information, where necessary for website security and operation.
## 2. How We Use Your Information
We may use the information collected to:
– Respond to enquiries and requests
– Process registrations for educational programmes
– Communicate important programme information
– Provide administrative and customer support
– Maintain and improve our website
– Protect our website from spam, misuse, and security threats
– Comply with applicable legal obligations
## 3. Email Communications
Our website may use third-party email services, including Google Gmail, to send administrative messages, enquiry responses, registration confirmations, and other relevant communications.
Information necessary to deliver these emails may be processed by the email service provider.
## 4. Sharing of Personal Information
We do not sell personal information.
We may share relevant information with authorised service providers who help us operate our website and deliver our educational services, subject to appropriate safeguards.
We may also disclose information when required by applicable law.
## 5. Data Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
## 6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including applicable legal, administrative, and operational requirements.
## 7. Cookies and Website Technologies
Our website may use cookies or similar technologies to support essential website functions, improve usability, and maintain security.
Where additional analytics or marketing technologies are used, relevant information and choices will be provided as required by applicable law.
## 8. Your Privacy Rights
Subject to applicable Malaysian law, including the Personal Data Protection Act 2010 where applicable, you may request access to or correction of your personal information.
You may also contact us regarding questions about the collection, use, or handling of your information.
## 9. Third-Party Services
Our website may contain links to third-party websites or use external services. These services may have their own privacy policies, and we encourage you to review them.
## 10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
Updates will be published on this page with a revised effective date.
## 11. Contact Us
For privacy-related questions or requests, please contact:
**Lumina Edu Centre**
Website: https://luminaeducentre.com
Email: luminaeducentre@gmail.com
Phone: +60 13-996 1765